Privacy Policy

Last updated: July 31, 2026

1. Who We Are

RW Copywriting ("we," "our," or "us") operates the website rwcopywriting.com. We are a copywriting studio based at 4910 Race Rd, Cincinnati, OH 45211, USA. You can contact us at hello@rwcopywriting.com or (513) 574-9630. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you give us when you:

• Fill out the contact form on our website (name, email address, message content)
• Complete a checkout form (first name, last name, email address, phone number, country)
• Email or call us directly
• Engage in a discovery session or project brief process

2.2 Information Collected Automatically

When you visit our website, we may collect standard web log information including your IP address, browser type and version, pages viewed, time spent on pages, and referring URL. This information is used to understand how visitors interact with the site and to maintain its technical operation.

2.3 Payment Information

We do not collect or store payment card details on our servers. All payment processing is handled by Stripe, Inc., a third-party payment processor. When you complete a purchase, you are redirected to Stripe's secure checkout environment. Stripe's privacy policy is available at stripe.com/privacy.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill your service orders
• Communicate with you about your project status, briefs, drafts, and deliveries
• Send transactional communications related to your purchase
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.

4. Legal Basis for Processing (if applicable)

If you are accessing our services from the European Economic Area, we process your personal data based on: (a) the performance of a contract where you have requested our services; (b) our legitimate interests in operating and improving the website; or (c) your explicit consent where required.

5. How We Share Your Information

We share your information only in the following circumstances:

• Stripe: For payment processing purposes, as described above
• Legal requirements: When required by law, subpoena, or other legal processes
• Business transfers: In the event of a sale or transfer of our business, your information may be transferred as part of that transaction

We do not share your personal information with marketing companies, data brokers, or advertising platforms.

6. Cookies and Tracking

Our website uses cookies and similar technologies. A cookie consent banner allows you to accept or decline non-essential cookies. Our cookie policy provides full details of the cookies we use and how to manage them. See our Cookie Policy for more information.

We store your cookie consent choice in your browser's localStorage under the key rw_cookie_consent.

7. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Project-related communications and brief materials are retained for a minimum of three years after project completion. Financial records related to payments are retained for seven years as required by US tax law. You may request deletion of your information at any time, subject to any legal retention obligations.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to or restrict certain processing of your information
• Data portability (receive your information in a structured, machine-readable format)
• Withdraw consent where processing is based on consent

To exercise any of these rights, email hello@rwcopywriting.com. We will respond within 30 days.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under CCPA. California residents may request disclosure of the categories and specific pieces of personal information we have collected, the purposes for which we use it, and any third parties with whom we have shared it. To make a request, contact us at hello@rwcopywriting.com.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, contact us and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page reflects when the policy was last revised. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

14. Contact

For privacy-related questions or requests, contact us at:
RW Copywriting
4910 Race Rd, Cincinnati, OH 45211, USA
Email: hello@rwcopywriting.com
Phone: (513) 574-9630